The Need-to-Know Before You Go
Here's what you need to know...
UPCOMING SHOWS
*Gate times are subject to change.
John Legend | Wednesday, October 29th
Gates Open: 6:30 PM
Show Starts: 8:00 PM
COME RAIN AND/OR SHINE
The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials day of show for any changes.
GATE TIMES
Gates typically open 90 minutes before the ticketed showtime, but check your specific event page for exact timings. Gate times are subject to change.
BOX OFFICE
The box office at Live Oak Bank Pavilion is currently closed for the season. We will re-open early 2026. In the meantime, to purchase tickets, click here. We will be open on show days from 10am until the headliner takes the stage.
PARKING
We do not have parking lots at our venue. You may utilize public street parking or the public parking decks surrounding the venue. We’ve partnered with ParkWhiz to offer easy & reliable parking reservations before the show. Click HERE to learn more.
We recommend using Uber and getting dropped off/picked up at the corner of Harnett and 3rd St. For guest needing Accessible parking, we recommend the parking decks in P1 or the accessible drop off area on Harnett St. i0 front of the venue.
WHEN YOU GET HERE
You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy and lawn chair (below), and what you can and cannot bring in our FAQs.
WHAT YOU CAN BRING WITH YOU
- Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). If your bag does not meet these requirements, you may either pay for bag check or return the bag to your car.
- Cameras – nonprofessional only, no detachable lenses
- Water – up to 2 gallon in a factory sealed or empty bottle that you can refill once inside.
- Small blankets no larger than 4’ x 8’
- Lawn Chairs – low profile style with a seat no more than 9 inches off the ground.
WHAT YOU CAN'T BRING WITH YOU
- Weapons of any kind (including pocket knives and pepper spray)
- Alcohol
- Balloons
- Outside food
- Illegal drugs/substances
- Glass containers or cans
- Hard sided/large coolers/lunchboxes
- Laser pointers
- Animals (except service animals)
- Fireworks
- Large golf-style umbrellas
- Chain Wallets and other Chains
MOBILE ENTRY ONLY
Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here. Mobile Entry Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app.
CONTACTLESS PAYMENTS ONLY
We’re a cash-free venue. If you arrive only carrying cash, head to the Guest Services tent and they’ll exchange cash for a card (for free).
THE MERCH
Find that coveted merch at our Concert Gear tent next to the lawn chair rental station and the boardwalk.
RECYCLING
Help us reach our zero waste goal! You’ll find recycling bins throughout the venue, please discard your waste in the appropriate bin - Compost, Recycling, Landfill. Not sure which bin to use? Ask a sustainability staff member, typically stationed by all waste receptacles in the venue.
LAWN CHAIRS
Outside lawn chairs are permitted, however, they can be no taller than 9" off the ground. Lawn chairs are available for rent at the venue and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. To rent a lawn chair in advance, click HERE. Select your show, then choose "Lawn Chair Rental" to purchase the upgrade.